Privacy Policy
Effective Date: 10/07/25
1. Introduction
WaterTech (“we”, “our”, “us”) is committed to protecting your privacy. This Privacy Policy explains how we collect, use, and protect your personal information when you visit our website, use our services, or otherwise interact with us.
2. Information We Collect
| Category | Types of Information Collected |
| Identifiers | Name, email address, postal address, phone number, IP address, unique personal identifiers, product/unit info (model, serial number, purchase date). |
| Form Data | Information you provide to us or on webforms (contact form, water test, product registration, etc.). |
| Mobile Messaging Data | Your mobile phone number and your explicit opt-in consent to receive SMS messages. |
| Internet Activity | Browsing history, search history, and interactions with the Site (via cookies and analytics). |
3. How We Use Your Information
We do not sell your personal information. We share information only to complete transactions and to fulfill your service or information requests, including with the following:
Essential service providers and internal operating systems (such as customer management systems, and scheduling platforms) required to manage your account and process transactions.
Authorized service agents or local providers who are assigned to perform the consultation, service, or installation of your WaterTech product, based on your request.
- Legal or regulatory authorities, when required by law.
4. SMS Terms and Conditions
Upon opting in for messaging, the end user agrees to receive messages from WATER TECH regarding general communication and customer support. End users can opt out by replying “STOP” or request more information by replying “HELP.” Message frequency may vary, and message and data rates may apply.
If you need assistance or have questions about our SMS service, reply with “HELP” to any SMS message you receive, or contact our customer support team at 469-521-1180.
5. Data Sharing Statement:
No mobile information will be shared with third parties or affiliates for marketing or promotional purposes. All the above categories exclude text messaging originator opt-in data and consent; this information will not be shared with any third parties.
6. Your Choices and Rights
You may:
Request access to the personal information we hold about you.
Ask us to correct or delete that information.
Opt out of receiving promotional communications at any time.
To exercise these rights, please contact us using the information below.
7. Security
We employ reasonable physical, technical, and administrative safeguards to protect the personal information we collect.
8. Contact Information
If you have any questions about this Privacy Policy, please contact us at:
- Email: support@watertech.com
- Phone: +1 469-521-1180
- Mail: 241 International Pkwy, Ste 280, Flower Mound, TX 75022